I remember the last time I went to Redang a year back, the ferry departed late from Laguna.. During the ferry ride back, I received a call from 5 Star coach driver asking if i have reached Merang Jetty. He couldn't leave untill everyone on board the bus were accounted for.
Which made me feel quite reassured. I was so afraid that the coach will run off !!! without waiting for me (and my cousins who were with me on vacation) But he waited and we finally reach Merang Jetty, 30mins late.. :p
Do leave one or two contact numbers with 5 Star Tours (they will pass on the details to the coach drivers) Thus, they can contact you if there's any changes.
Also, plaster the 5 Star sticker on a prominent spot (i.e bag strap, the front of your tee, not the forehead, unless you want to really really stand out
, haha) abit 'tak glam' but it's easier to be spotted by your bus operator...
And yes, it's good to keep the contact number of 5 Star so you can contact them if the need arises.
But whatever it is, don't worry too much about it. Do enjoy your holiday and have a greaaat time!